Guest Editors: May Hinds and Ernest BogerAssisted by Editor: Richard TeareAchieving service excellence in Barbados ? the service leadership factor

Author: Hinds May  

Publisher: Emerald Group Publishing Ltd

ISSN: 0959-6119

Source: International Journal of Contemporary Hospitality Management, Vol.18, Iss.7, 2006-12, pp. : 563-573

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Abstract