Dimensions Underlying Retail Logistics and Their Relationship to Supplier Evaluation Criteria

By Dröge Cornelia   Germain Richard   Stock James R.  

The International Journal of Logistics Management, Vol. 2, Iss. 1, 1991-01 ,pp. : 19-25

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Satisfaction and dimensions of control among call centre customer service representatives

By Rose Ed   Wright Gillian  

International Journal of Human Resource Management, Vol. 16, Iss. 1, 2005-01 ,pp. : 136-160

Routledge Ltd

Access to resources Recommend Favorite

Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in Malaysia

By Islam Rafikul   Ahmed Selim   Razak Dzuljastri Abdul  

International Journal of Quality and Service Sciences, Vol. 7, Iss. 4, 2015-11 ,pp. : 424-441

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Quality in Retail Banking

By Blanchard R.F.   Galloway R.L.  

International Journal of Service Industry Management, Vol. 5, Iss. 4, 1994-04 ,pp. : 5-23

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Spatial Distribution of Retail Sales

By Lee Ming-Long   Pace R. Kelley  

The Journal of Real Estate Finance and Economics, Vol. 31, Iss. 1, 2005-08 ,pp. : 53-69

Springer Publishing Company

Access to resources Recommend Favorite