

Author: Bertot John Carlo McClure Charles R Ryan Joe
Publisher: Emerald Group Publishing Ltd
ISSN: 1467-8047
Source: Performance Measurement and Metrics, Vol.1, Iss.1, 2000-04, pp. : 15-42
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Abstract
This paper is an interim report of a study under way in the USA with the goal of developing a core set of national statistics and performance measures that librarians,researchers, and policy-makers can use to describe public library and library-based state-wide network use of the Internet and Web-based services and resources. The paper summarises preliminary findings and key issues identified as of January 2000. It describes a number of models for developing such statistics and performance measures. The paper also offers a number of preliminary statistics and performance measures that are being field-tested to describe information resources and services in the networked environment. The authors expect to have a final set of such statistics and performance measures by the summer of 2000.
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