Author: Chiranov Marcel
Publisher: Emerald Group Publishing Ltd
ISSN: 1467-8047
Source: Performance Measurement and Metrics, Vol.12, Iss.1, 2011-03, pp. : 50-65
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Pop-up books: an introductory guide
By Taylor Rhonda Harris Bluemel Nancy Larson
Collection Building, Vol. 22, Iss. 1, 2003-01 ,pp. :
Customer service for academic library users on the web
The Electronic Library, Vol. 29, Iss. 6, 2011-11 ,pp. :
Complaining behavior of public library users in South Korea
By Oh D.-G.
Library and Information Science Research, Vol. 25, Iss. 1, 2003-03 ,pp. :
Socio-economic features of UK public library users
By Hawkins Margaret Morris Anne Sumsion John
Library Management, Vol. 22, Iss. 6-7, 2001-07 ,pp. :