The multiple criteria and sub-criteria for electronic service quality evaluation: An interdependence perspective

Author： Hsu Tsuen-Ho   Hung Li-Chu   Tang Jia-Wei  

Publisher： Emerald Group Publishing Ltd

ISSN： 1468-4527

Source： Online Information Review, Vol.36, Iss.2, 2012-04, pp. : 241-260

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Evaluation of e-health services: user's perspective criteria

By Hamid Alalwany   Sarmad Alshawi  

Transforming Government: People, Process and Policy, Vol. 2, Iss. 4, 2008-08 ,pp. : 243-255

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

A fuzzy multiple criteria decision framework for engineering performance evaluation

By Thipparat Thoedtida   Chovichien Visuth   Lorterapong Pasit  

International Journal of Technology Intelligence and Planning, Vol. 5, Iss. 3, 2009-06 ,pp. : 322-340

Inderscience Publishers

Access to resources Recommend Favorite

Association Rules Evaluation by a Hybrid Multiple Criteria Decision Method

By  

International Journal of Knowledge and Systems Science (IJKSS), Vol. 2, Iss. 3, 2011-07 ,pp. : 14-25

IGI Global_journal

Access to resources Recommend Favorite

Quality criteria in the IT marketplace

By  

The Computer Bulletin, Vol. 47, Iss. 2, 2005-03 ,pp. : 19-19

Oxford University Press

Access to resources Recommend Favorite

Multicriteria Modelling of Repair Contract Based on Utility and ELECTRE I Method with Dependability and Service Quality Criteria

By Almeida Adiel  

Annals of Operations Research, Vol. 138, Iss. 1, 2005-09 ,pp. : 113-126

Springer Publishing Company

Access to resources Recommend Favorite