Impact of ISO 9000 certification on firm performance: evidence from Brazil

Author: Starke Francisco   Eunni Rangamohan V.   Fouto Nuno Manoel Martins Dias   Angelo Claudio Felisoni de  

Publisher: Emerald Group Publishing Ltd

ISSN: 2040-8269

Source: Management Research Review, Vol.35, Iss.10, 2012-09, pp. : 974-997

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Abstract