Author: Ennis K. Harrington D.
Publisher: Routledge Ltd
ISSN: 0264-2069
Source: The Service Industries Journal, Vol.21, Iss.1, 2001-01, pp. : 149-168
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
This article reports the findings from a quantitative research study of quality management within the Irish Healthcare Sector. The survey results indicate that quality management has not fully permeated the sector although indications are that interest is growing in adopting this approach. The study revealed that, for all the hospitals, an aim to improve the quality of care delivered was the predominant factor for the uptake of quality. The findings suggest that even though quality management is in its infancy within the sector a substantial number of responding organisations reported that their programmes have been reasonably successful with patient satisfaction and quality awareness increasing as a result.
Related content
Healthcare management in the knowledge-based economy
By Cegarra Navarro Juan Gabriel Cepeda-Carrión Gabriel
The Service Industries Journal, Vol. 33, Iss. 13-14, 2013-10 ,pp. :
Mother's autonomy: impact on the quality of children's healthcare in India
By Grabowski Richard Self Sharmistha
Applied Economics, Vol. 45, Iss. 14, 2013-05 ,pp. :
Joint Quantity/Quality Management of Groundwater
Environmental and Resource Economics, Vol. 26, Iss. 1, 2003-09 ,pp. :