Author: Liao Shu-Hsien
Publisher: Inderscience Publishers
ISSN: 1460-6720
Source: International Journal of Services Technology and Management, Vol.19, Iss.4-6, 2013-08, pp. : 278-293
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International Journal of Services Technology and Management, Vol. 19, Iss. 4-6, 2013-08 ,pp. :