An examination of the relationship between conformance and quality-related costs

By Foster S. Thomas  

International Journal of Quality & Reliability Management, Vol. 13, Iss. 4, 1996-06 ,pp. : 50-63

Emerald Group Publishing Ltd

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The economic impact of quality management systems in Portuguese certified companies: Empirical evidence

By Sampaio Paulo   Saraiva Pedro   Rodrigues António Guimarães  

International Journal of Quality & Reliability Management, Vol. 28, Iss. 9, 2011-10 ,pp. : 929-950

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Human resources and total quality management: case studies in Brazilian companies

By Carpinetti Luiz C.R.   Santos Fernando C.A.   Gonçalves M.A.  

The TQM Magazine, Vol. 10, Iss. 2, 1998-02 ,pp. : 109-114

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Risk-related disclosures by non-finance companies: Portuguese practices and disclosure characteristics

By Oliveira Jonas   Rodrigues Lúcia Lima   Craig Russell  

Managerial Auditing Journal, Vol. 26, Iss. 9, 2011-10 ,pp. : 817-839

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The use of quality management tools and techniques in ISO 9001:2000 certified companies: the Greek case

By Fotopoulos Christos   Psomas Evagelos  

International Journal of Productivity and Performance Management, Vol. 58, Iss. 6, 2009-07 ,pp. : 564-580

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