Process Benchmarking Drives WWTP Maintenance Optimization within the National Water and Wastewater Benchmarking Initiative: City of Calgary and the Regional District of Nanaimo Demonstrate that Business Process Design Must Precede Technology

Author: Main David   Dallaire Catherine   Martens Kendal   de Pol Sean  

Publisher: Water Environment Federation

ISSN: 1938-6478

Source: Proceedings of the Water Environment Federation, Vol.2011, Iss.18, 2011-01, pp. : 479-496

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Abstract