International research customer satisfaction surveys (Germany and Australia) and research provider surveys (Germany and Europe)

Author: Hagen Friederike Von   Baaken Thomas   Holscher Volker   Plewa Carolin  

Publisher: Inderscience Publishers

ISSN: 1740-2832

Source: International Journal of Technology Intelligence and Planning, Vol.2, Iss.2, 2006-11, pp. : 210-224

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Abstract