Reengineering municipality citizen electronic complaint system through citizen relationship management

Author： Chu Pin-Yu Yeh Shang-Ching Chuang Meng-Chieh

ISSN： 1740-7494

Source： Electronic Government, an International Journal, Vol.5, Iss.3, 2008-06, pp. : 288-309

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

The Semantic Electronic Government: knowledge management for citizen relationship and new assessment scenarios

By Lytras Miltiadis D.

Electronic Government, an International Journal, Vol. 3, Iss. 1, 2005-12 ,pp. : 5-17

Inderscience Publishers

Access to resources Recommend Favorite

Systems Administration in Ontology-Based Applications: The Case of Citizen Relationship Management

International Journal of Public Administration in the Digital Age (IJPADA), Vol. 3, Iss. 2, 2016-04 ,pp. : 37-46

IGI Global_journal

Access to resources Recommend Favorite

Electronic Government and Online Engagement: Citizen Interaction with Government via Web Portals

International Journal of Electronic Government Research (IJEGR), Vol. 2, Iss. 1, 2006-01 ,pp. : 54-76

IGI Global_journal

Access to resources Recommend Favorite

Use of Social Media in Citizen-Centric Electronic Government Services: A Literature Analysis

International Journal of Electronic Government Research (IJEGR), Vol. 13, Iss. 3, 2017-07 ,pp. : 55-79

IGI Global_journal

Access to resources Recommend Favorite

Reengineering of a supply chain management system: a case study

By Mohanty R. P. Deshmukh S. G.

Production Planning and Control, Vol. 11, Iss. 1, 2000-01 ,pp. : 90-104

Taylor & Francis Ltd

Access to resources Recommend Favorite