Author: Ariafar Shahram Ismail Napsiah Tang Sai Hong Ariffin Mohd Khairol Anuar Mohd Firoozi Zahra
Publisher: Inderscience Publishers
ISSN: 1744-2370
Source: International Journal of Services and Operations Management, Vol.11, Iss.3, 2012-02, pp. : 255-266
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