Telstra's National Telemarketing Centre

Author: Richardson Paul   Weill Peter  

Publisher: Palgrave Macmillan Ltd

E-ISSN: 0268-3962|14|3|217-234

ISSN: 1466-4437

Source: Journal of Information Technology, Vol.14, Iss.3, 1999-09, pp. : 217-234

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