Author： Corso Mariano Martini Antonella Balocco Raffaello
Publisher： Inderscience Publishers
ISSN： 0267-5730
Source： International Journal of Technology Management, Vol.44, Iss.3-4, 2008-10, pp. : 441-460
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Abstract
This paper aims to develop actionable knowledge to support management in designing and developing a business Community of Practice (CoP) in order to create value for both the organisation and its members. After a two-year field research, with seven case studies performed and three best practices chosen from secondary sources, a six-stage roadmap has been proposed, where both managerial guidelines and actionable models are provided.
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