Author： Stainer Alan Stainer Lorice
Publisher： Inderscience Publishers
ISSN： 1368-4892
Source： International Journal of Business Performance Management, Vol.1, Iss.1, 2004-05, pp. : 2-12
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
The integration of business and stakeholder values with performance measurement and management is explored. The state of the art of business performance is investigated and subsequently related to the stakeholder theory. Strengths and weaknesses of such a philosophy are analysed and discussed. The concept of Value to the Business is focused upon by formulating a related index that is based on the organisation's major stakeholder satisfaction metrics. It is argued that the future sustainable organisation would need to be inclusive in its approach and practice, galvanizing both the economic and moral aspects in its pursuit of business excellence.
Related content
Access to resources
Recommend
A construction company's approach to business performance measurement
Total Quality Management, Vol. 8, Iss. 2-3, 1997-06 ,pp. :
A Stakeholder Approach to Auditing
By Lee T.A.
Critical Perspectives on Accounting, Vol. 9, Iss. 2, 1998-02 ,pp. :