Customer satisfaction with usage of banks distribution channels: an empirical investigation

ISSN： 1460-6712

Source： International Journal of Financial Services Management, Vol.3, Iss.3-4, 2009-01, pp. : 283-294

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Customer satisfaction management in Italian banks

By Munari Luciano Ielasi Federica Bajetta Luisa

Qualitative Research in Financial Markets, Vol. 5, Iss. 2, 2013-08 ,pp. : 139-160

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The impact of ATM services on customer satisfaction in Indian banks

By Singh Shamsher

International Journal of Financial Services Management, Vol. 5, Iss. 2, 2011-08 ,pp. : 177-196

Inderscience Publishers

Access to resources Recommend Favorite

The impact of service delivery quality on customer satisfaction in Indian banks

By Singh Shamsher

International Journal of Financial Services Management, Vol. 6, Iss. 1, 2013-03 ,pp. : 60-78

Inderscience Publishers

Access to resources Recommend Favorite

Empirical investigation of securitisation drivers: the case of Italian banks

By Agostino Mariarosaria Mazzuca Maria

The European Journal of Finance, Vol. 17, Iss. 8, 2011-09 ,pp. : 623-648

Routledge Ltd

Access to resources Recommend Favorite

Determinants of off-balance sheet usage in private banks

By Cooper Elizabeth W.

Studies in Economics and Finance, Vol. 28, Iss. 4, 2011-10 ,pp. : 248-259

Emerald Group Publishing Ltd

Access to resources Recommend Favorite