What is the most important predictor of employees' turnover intention in Chinese call centre: job satisfaction, organisational commitment or career commitment?

Author: Zhou Hao   Long Lirong R.   Wang Yuqing Q.  

Publisher: Inderscience Publishers

ISSN: 1460-6720

Source: International Journal of Services Technology and Management, Vol.12, Iss.2, 2009-05, pp. : 129-145

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