Design and development of Supply Chain Knowledge Discovery System for Customer Relationship Management

Author： Lee C.K.M.   Lau H.C.W.   Kwok S.K.   Ho G.T.S.  

Publisher： Inderscience Publishers

ISSN： 1460-6720

Source： International Journal of Services Technology and Management, Vol.14, Iss.1, 2010-05, pp. : 2-16

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