Towards an understanding of the relationship between IS outsourcing vendors' service quality and outsourcing effects

Author: Kim Dae Ryong   Chen Myun Joong   Aiken Milam  

Publisher: Inderscience Publishers

ISSN: 1461-4111

Source: International Journal of Information Technology and Management, Vol.4, Iss.1, 2005-03, pp. : 12-24

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Abstract