The effects of performance, environmental uncertainty and relational norms on customer commitments to suppliers over the duration of customer-supplier relationships

Author: Fink Robert C.   James William L.   Hatten Kenneth J.  

Publisher: Inderscience Publishers

ISSN: 1462-4621

Source: International Journal of Management and Decision Making, Vol.9, Iss.6, 2008-11, pp. : 660-685

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Abstract