Heightened expectations for Information Systems project success: an exploratory study

Author: Gudea Sorin   Ryan Terry  

Publisher: Inderscience Publishers

ISSN: 1470-6067

Source: International Journal of Electronic Business, Vol.5, Iss.4, 2007-08, pp. : 360-379

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Abstract

Organisations have high expectations that the Information Systems (IS) projects they undertake will be successful. IS projects typically involve a variety of stakeholders who may have inherently different definitions of project success. It is perhaps due to the perceived engineering aspects of IS projects that a heightened sense of inescapable IS project success is omnipresent. The study relies on a grounded theory approach to advance a theory of and provide an explanation for, the expectations of IS project success within organisations. This study found that more often than not high expectations for IS project success stem from intrinsic personal factors.