Surplus of service-based business models – the integration of multiple perspectives for assessing win-win potentials

Author: Lerch Christian   Weissfloch Ute   Kinkel Steffen  

Publisher: Inderscience Publishers

ISSN: 1741-539X

Source: International Journal of Services Operations and Informatics, Vol.5, Iss.4, 2010-11, pp. : 400-417

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Abstract