Defining the customer's expectations in e-business

ISSN： 0263-5577

Source： Industrial Management & Data Systems, Vol.102, Iss.9, 2002-11, pp. : 476-482

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

SME e-business and supplier-customer relations

By Stone Merlin

Journal of Small Business and Enterprise Development, Vol. 10, Iss. 3, 2003-08 ,pp. : 345-353

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Leveraging customer knowledge - profiling and personalisation in e-business

By Rowley Jennifer Slack Frances

International Journal of Retail & Distribution Management, Vol. 29, Iss. 9, 2001-08 ,pp. : 409-416

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Reflections on customer knowledge management in e-business

By Rowley Jennifer E

Qualitative Market Research: An International Journal, Vol. 5, Iss. 4, 2002-09 ,pp. : 268-280

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

There's no business like e-business

By Palmer Roger

Qualitative Market Research: An International Journal, Vol. 5, Iss. 4, 2002-09 ,pp. : 261-267

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Managing customer relationships in the e-business world: how to personalise computer relationships for increased profitability

By Bradshaw David Brash Colin

International Journal of Retail & Distribution Management, Vol. 29, Iss. 12, 2001-11 ,pp. : 520-530

Emerald Group Publishing Ltd

Access to resources Recommend Favorite