Author: San-Martin Sonia López-Catalán Blanca
Publisher: Emerald Group Publishing Ltd
ISSN: 0263-5577
Source: Industrial Management & Data Systems, Vol.113, Iss.2, 2013-03, pp. : 156-170
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Service behaviors that lead to satisfied customers
European Journal of Marketing, Vol. 34, Iss. 3-4, 2000-03 ,pp. :