To what extent do enablers explain results in the EFQM excellence model?: An empirical study

Author: Bou-Llusar J Carlos   Escrig-Tena Ana B   Roca-Puig Vicente   Beltrán-Martín Inmaculada  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.22, Iss.4, 2005-04, pp. : 337-353

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Abstract