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Emerald Group Publishing Ltd

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Process optimisation using Taguchi methods of experimental design

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Assessing the impact of failures in service operations using experimental design with simulation

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International Journal of Quality & Reliability Management, Vol. 30, Iss. 1, 2013-01 ,pp. : 23-46

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Looking into the Black Box: Using Experimental Data to Find out How Training Works

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Customer preference oriented product design using AHP-modified TOPSIS approach

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