Technology-enhanced learning: An Irish industry perspective

ISSN： 0309-0590

Source： Journal of European Industrial Training, Vol.29, Iss.6, 2005-06, pp. : 457-471

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Abstract

Purpose - The focus of this paper is to highlight the issues impacting technology-enhanced learning (TEL) in an industrial setting in Ireland. The paper uses the output from a community of practice (CoP) set up to identify and discuss these issues. Seven companies participated in the CoP. Their experiences represented the full spectrum of industrial experience of TEL in Ireland. The aim of the paper was to highlight the key areas where Irish companies experience issues with regard to the implementation of TEL programmes. The results of the study show that many of the issues highlighted by past literature still remain. Design/methodology/approach - The research presented in this paper is output from a CoP set up to discuss TEL within industry. Within the CoP discussion groups were created to highlight the relevant issues. Findings - The main issues highlighted by the CoP members ranged from strategic, content, learner and technology-related issues. One key finding of the CoP is that holistic approaches to implementing technology-enhanced initiatives are more successful in terms of learner acceptance, relevance to the job and effectiveness of the training. The holistic approach takes into account the business need for the training, benefits to the learner and all aspects impacted by TEL. Practical implications - This paper highlights the issues experienced by industry in Ireland in relation to implementation programmes. It was felt by community members that if the many issues outlined are not addressed the true benefits of TEL to the organisation would fail to materialise. It is hoped that in highlighting and sharing these issues other companies implementing TEL will benefit from the shared experiences of others. Originality/value - Identifies that best practices for TEL are slow to be implemented in Ireland and that the issues arising are often those previously experienced in the past.