Competencies management and learning organizational memory

ISSN： 1367-3270

Source： Journal of Knowledge Management, Vol.12, Iss.6, 2008-10, pp. : 15-30

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Abstract

Purpose - The purpose of this paper is to present the MEMORAe project, the goal of which is to offer an alternative to the loss of competencies and knowledge in an organization. Design/methodology/approach - Within the project MEMORAe, interest was focused on the capitalization of knowledge and competencies in the context of an organization. The E-MEMORAe environment was developed based on the concept of learning organizational memory. This environment is dedicated to be used by a semantic learning organization as support for competency-based training. It is evaluated in this context. Findings - In the E-MEMORAe environment, learning content is indexed by knowledge and competencies organized by means of ontologies. Learners can acquire thise knowledge and these competencies by doing different tasks, accessing different contents. In the memory, competencies are defined via the knowledge they enable to be put into practice. Practical implications - It is known that some industrial communities of practice are interested in the use of E-MEMORAe. Originality/value - Within the MEMORAe project, an ontology-based learning organizational memory is proposed as support for learning object retrieval by competency for competency based learning. Using such a memory enables and goes beyond organizational knowledge management. Knowledge and competencies are defined and structured to facilitate their access and their learning. This latter is also made possible thanks to the resources that they index.