Developing and validating a measurement instrument of ISO 9001 effectiveness in food manufacturing SMEs

Author: Psomas Evangelos L.   Kafetzopoulos Dimitrios P.   Fotopoulos Christos V.  

Publisher: Emerald Group Publishing Ltd

ISSN: 1741-038X

Source: Journal of Manufacturing Technology Management, Vol.24, Iss.1, 2012-12, pp. : 52-77

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Abstract