Sensitivity analysis and ranking a private bank branches by data envelopment analysis based on service quality approach

Author: Tavakoli Mohammad Mehdi   Shirouyehzad Hadi   Dabestani Reza  

Publisher: Inderscience Publishers

ISSN: 1460-6712

Source: International Journal of Financial Services Management, Vol.6, Iss.2, 2013-09, pp. : 105-117

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Abstract