A conceptual approach for the rapid reporting of clinical incidents: a proposal for benchmarking

ISSN： 1475-9926

Source： Clinician in Management, Vol.10, Iss.3, 2001-09, pp. : 153-159

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Abstract

The principle of reporting incidents that have occurred is an important function within the concept of applied clinical risk management. The purpose of incident reporting is to establish the rate and nature of such occurrences. To date, there is no standardised method of reporting incidents within the NHS or individual trusts. The proposed concept within this paper is to create a rapid reporting system in order to encourage better staff reporting of incidents in which they are involved, without the need for cumbersome forms. A more refined, yet robust, system should encourage enhanced reporting by easing the completion of data-capturing tools and reducing the time taken to complete a form. The described process allows documentation to rapidly capture basic quality issues and allow adaptation to an electronic means of capture. The definitions of clinical events are based on the observation of 1840 reported incidents over four years from 1996. The definitions are robust to testing against the database and reflect the style of the incidents.