Clicks Only, Clicks and Bricks, and Bricks Only: Are Retail Salespeople an Important Factor in Choice?

Author: Sharma Arun   Krishnan R.  

Publisher: Routledge Ltd

ISSN: 0267-257X

Source: Journal of Marketing Management, Vol.18, Iss.3-4, 2002-04, pp. : 317-336

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Abstract