Author： Allan C. Sommerville J. Kennedy P. Robertson H.
Publisher： Routledge Ltd
ISSN： 1360-0613
Source： Total Quality Management, Vol.11, Iss.4-6, 2000-07, pp. : 602-607
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Business excellence through customer satisfaction
By Kanji Gopal K. Wallace William
Total Quality Management, Vol. 11, Iss. 7, 2000-09 ,pp. :
Access to resources
Recommend
Business excellence through discontinuous improvement
Total Quality Management, Vol. 8, Iss. 2-3, 1997-06 ,pp. :
By Tan Kim Hua Platts Ken Noble James
International Journal of Productivity and Performance Management, Vol. 53, Iss. 3, 2004-04 ,pp. :
Business excellence in entrepreneurship through motivation audit
By Tan Peter
Managerial Auditing Journal, Vol. 15, Iss. 7, 2000-07 ,pp. :
Business excellence through quality: Indian experience
By Mehta Janak
Total Quality Management, Vol. 10, Iss. 4-5, 1999-07 ,pp. :