Best practice implementation of total quality management: Multiple cross-case analysis of manufacturing and service organizations

By Terziovski Mile   Sohal Amrik   Samson Danny  

Total Quality Management, Vol. 7, Iss. 5, 1996-10 ,pp. : 459-482

Routledge Ltd

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The implementation of total quality management into public sector agencies: a case study of the Tennessee Valley Authority

By Dean Mary Burdette   Helms Marilyn M  

Benchmarking: An International Journal, Vol. 3, Iss. 1, 1996-01 ,pp. : 50-64

Emerald Group Publishing Ltd

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Critical success factors for total quality management implementation in small and medium enterprises

By Yusof Sha'Ri Mohd   Aspinwall Elaine  

Total Quality Management, Vol. 10, Iss. 4-5, 1999-07 ,pp. : 803-809

Routledge Ltd

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The Implementation of Total Quality Management in Small and Medium-sized Manufacturing Companies

By Goh P.L.   Ridgway K.  

The TQM Magazine, Vol. 6, Iss. 2, 1994-04 ,pp. : 54-60

Emerald Group Publishing Ltd

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A study of the relationships between total quality management implementation factors and software quality

By Parzinger Monica J.   Nath Ravinder  

Total Quality Management, Vol. 11, Iss. 3, 2000-05 ,pp. : 353-371

Routledge Ltd

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