Making a sales advisor: the limits of training 'instrumental empathy'

Author： Kakavelakis Konstantinos   Felstead Alan   Fuller Alison   Jewson Nick   Unwin Lorna  

Publisher： Routledge Ltd

ISSN： 1363-6820

Source： Journal of Vocational Education and Training, Vol.60, Iss.3, 2008-09, pp. : 209-221

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