Service quality and satisfaction measurements in Nigerian ports: an exploration

Author: Ugboma Chinonye   Ogwude Innocent C.   Ugboma Ogochukwu   Nnadi Kenneth  

Publisher: Routledge Ltd

ISSN: 1464-5254

Source: Maritime Policy & Management, Vol.34, Iss.4, 2007-08, pp. : 331-346

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Abstract