Emotional labour and emotional exhaustion: Interpersonal and intrapersonal mechanisms

Author： Martínez-Iñigo David   Totterdell Peter   Alcover Carlos   Holman David  

Publisher： Routledge Ltd

ISSN： 1464-5335

Source： Work & Stress, Vol.21, Iss.1, 2007-01, pp. : 30-47

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