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Emerald Group Publishing Ltd

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Winning with quality at IBM: Best practice at the National Call Management Centre

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Baringa puts employees at the heart of its culture: Management consultancy named best place to work for third year in a row

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A study of the tournament model with female managers

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Does the implementation of total quality management (TQM) change the wellbeing and work-related attitudes of health care personnel?: Study of a TQM prize-winning surgical clinic

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