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Asian Journal on Quality, Vol. 13, Iss. 3, 2012-11 ,pp. : 268-293

Emerald Group Publishing Ltd

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Detecting earnings management based on the quality of total accruals

By Chen Xiaoying   Lin Ping   Koong Kai S.  

International Journal of Services and Standards, Vol. 5, Iss. 3, 2009-09 ,pp. : 214-235

Inderscience Publishers

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Total quality management in service sector: a literature review

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International Journal of Business Innovation and Research, Vol. 6, Iss. 3, 2012-05 ,pp. : 259-301

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The Ethical Dimension of Leadership in the Programmes of Total Quality Management

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Journal of Business Ethics, Vol. 39, Iss. 1-2, 2002-08 ,pp. : 59-66

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Marketing theory and critical phenomenology: Exploring the human side of management practice

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