Non-targeted customers in individualistic versus collectivistic cultures

Author: Nguyen Bang   Chen Junsong   Chen Cheng-Hao Steve   Yu Xiaoyu (Allen)  

Publisher: Routledge Ltd

ISSN: 0264-2069

Source: The Service Industries Journal, Vol.34, Iss.15, 2014-11, pp. : 1199-1218

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