BPM capability development - a matter of contingencies

Author： Niehaves Bjoern   Poeppelbuss Jens   Plattfaut Ralf   Becker Joerg  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-7154

Source： Business Process Management Journal, Vol.20, Iss.1, 2014-01, pp. : 90-106

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