Process improvement through economically driven routing of instances

Author: Bolsinger Manuel   Elsäßer Anna   Helm Caroline   Röglinger Maximilian  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1758-4116|21|2|353-378

ISSN: 1463-7154

Source: Business Process Management Journal, Vol.21, Iss.2, 2015-04, pp. : 353-378

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Abstract