Using social media to improve customer engagement and promote products and services

ISSN： 1750-1938

Source： Journal of Airport Management, Vol.9, Iss.2, 2015-01, pp. : 109-117

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Moving from good to great: Using smart benchmarking to improve airport performance

By Goulmy Moira Stern Sebastian Eggenkamp Gerritjan

Journal of Airport Management, Vol. 7, Iss. 2, 2013-04 ,pp. : 119-128

Henry Stewart Publications

Access to resources Recommend Favorite

Customer service and airport retail: Stimulate passenger spending

By Entwistle Mark

Journal of Airport Management, Vol. 1, Iss. 2, 2007-01 ,pp. : 151-157

Henry Stewart Publications

Access to resources Recommend Favorite

Predicting Skytrax airport rankings from customer reviews

By Pérezgonzález Jose D. Gilbey Andrew

Journal of Airport Management, Vol. 5, Iss. 4, 2011-07 ,pp. : 335-339

Henry Stewart Publications

Access to resources Recommend Favorite

Understanding customer preferences for airport access: Implications for forecasting

By Jevons David Hoe Thomas Shepherd Matthew

Journal of Airport Management, Vol. 5, Iss. 3, 2011-04 ,pp. : 226-238

Henry Stewart Publications

Access to resources Recommend Favorite

Improving customer satisfaction at Aéroports de Paris

By MARY DOMINIQUE

Journal of Airport Management, Vol. 9, Iss. 3, 2015-06 ,pp. : 206-209

Henry Stewart Publications

Access to resources Recommend Favorite