Author: Sanjay Sharma National Institute of Industrial Engineering (NITIE) Mumbai IndiaNational Institute of Industrial Engineering (NITIE) Mumbai India Sushanth Satheesh Pai National Institute of Industrial Engineering (NITIE) Mumbai IndiaNational Institute of Industrial Engineering (NITIE) Mumbai India
Publisher: Emerald Group Publishing Ltd
E-ISSN: 1758-4116|21|4|722-742
ISSN: 1463-7154
Source: Business Process Management Journal, Vol.21, Iss.4, 2015-07, pp. : 722-742
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Abstract
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