Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter?

Publisher: John Wiley & Sons Inc

E-ISSN: 1540-5915|46|3|623-657

ISSN: 0011-7315

Source: DECISION SCIENCES (ELECTRONIC), Vol.46, Iss.3, 2015-06, pp. : 623-657

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract