The Impact and Interaction Effect of HR and IT Applications on the Performance of Customer Relationship Management in the Banking Industry: An Empirical Study of Five Taiwanese Banks

Publisher： IGI Global_journal

E-ISSN： 1533-7979|28|3|29-41

ISSN： 1040-1628

Source： Information Resources Management Journal (IRMJ), Vol.28, Iss.3, 2015-07, pp. : 29-41

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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