The Use of Explanations in Knowledge-Based Systems: Cognitive Perspectives and a Process-Tracing Analysis

Author: Mao Ji-Ye   Benbasat Izak  

Publisher: M. E. Sharpe Inc

ISSN: 0742-1222

Source: Journal of Management Information Systems, Vol.17, Iss.2, 2000-10, pp. : 153-179

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Abstract