Creating a Patient Complaint Capture and Resolution Process to Incorporate Best Practices for Patient-Centered Representation

Author： Levin Cynthia Mahood   Hopkins Joseph  

Publisher： Joint Commission Resources

ISSN： 1553-7250

Source： Joint Commission Journal on Quality and Patient Safety, Vol.40, Iss.11, 2014-11, pp. : 484-12

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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