Using Service Quality Expectations as a Criterion to Segment International Tourists in the Hospitality Industry: An Outlook of Hotels of Mauritius

Author: Juwaheer Thanika D.  

Publisher: Haworth Press

ISSN: 1054-8408

Source: Journal of Travel & Tourism Marketing, Vol.21, Iss.2-3, 2007-06, pp. : 1-18

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Abstract